TCAA revamps systems to improve aviation servicesTCAA revamps systems to improve aviation services

DAR ES SALAAM: THE Tanzania Civil Aviation Authority (TCAA) is revamping and harmonising its systems to simplify business processes and improve efficiency in the aviation sector.

TCAA Director General, Dr Jabiri Bakari, revealed this recently during consultative meetings with aviation stakeholders in Dar es Salaam, where he called on stakeholders to support the ongoing reforms for the benefit of the entire industry.

The meetings were conducted in two separate sessions, with the morning session bringing together local aviation operators, while the afternoon session involved foreign operators conducting business within Tanzania’s aviation sector.

The sessions provided stakeholders with an opportunity to engage in open discussions with TCAA leadership and share views on the state of the aviation industry as well as challenges affecting their operations.

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Dr Bakari stated that Tanzania’s aviation industry continues to operate smoothly and achieve sustainable growth. He noted that TCAA remains committed to working closely with all aviation stakeholders to improve service delivery and strengthen the sector.

Dr Bakari also announced plans by the Authority to establish a toll-free line and a dedicated help desk section aimed at improving communication and addressing stakeholders’ concerns more effectively.

During the discussions, stakeholders presented various recommendations, concerns and operational challenges affecting the aviation industry.

In response, Dr Bakari assured stakeholders that TCAA had carefully recorded all issues raised and that the Authority’s management would work collaboratively with stakeholders to ensure the concerns are properly addressed for the continued growth and improvement of Tanzania’s aviation sector.

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